Finding a plumber, answered.
Everything customers ask us about prices, timelines, licensing and how matching works. Can't find your answer? Get in touch.
How much does a plumber cost in Australia?
Plumbers' prices vary with the type of job, its size and complexity, and whether it's an after-hours or emergency call-out. They're often quoted as a fixed price for a defined job, a call-out fee plus an hourly rate, or a supply-and-install price for things like hot water systems. The clearest way to understand your real number is to post your job and compare quotes from a few licensed plumbers.
Is Plumbers Contact really free?
Yes — for customers it's completely free to post a job and compare quotes, with no obligation to proceed. You only pay a small deposit when you choose to book a plumber, and that deposit goes towards the job.
How quickly can a plumber come out?
It depends on the job and how urgent it is. For emergencies like a burst pipe or no hot water, plumbers offering 24/7 call-outs can often be with you the same day. For planned work like a renovation or hot water replacement, your plumber will set out a timeline in their quote.
Are the plumbers licensed and insured?
Yes. Plumbers hold a current state plumbing licence — such as NSW Fair Trading, the VBA in Victoria or the QBCC in Queensland — and carry public liability insurance. Many are members of their state Master Plumbers Association.
What kinds of jobs do plumbers handle?
Depending on the plumber, jobs include blocked drains, burst and leaking pipes, taps, toilets and leaks, hot water system repairs and installs, gas fitting, roof plumbing and gutters, bathroom and kitchen plumbing, drainage and sewer work, and backflow prevention and compliance. You agree the scope and price up front in their quote.
Do I need to know exactly what's wrong before I post?
Not at all. A rough description of the problem — what's happening, where, and how urgent it is — is enough to get matched. Part of a plumber's value is diagnosing the issue, and you can attach photos or videos of the problem with your job details.
Can a plumber do gas fitting and compliance certificates?
Yes. Many plumbers are licensed gas fitters and can install or repair cooktops, heaters, hot water and gas lines, carry out leak checks, and issue the compliance certificates required for safe, legal gas work. Just note it in your job and we'll match you with plumbers who suit.
Which areas do you cover?
Plumbers Contact operates Australia-wide — with strong coverage across Sydney & NSW, Melbourne, Brisbane, Perth, Adelaide, Canberra and regional centres. Plumbers are matched to you by location and the type of job. Not sure if you're covered? Just ask.
Do I deal with the plumber directly after matching?
Yes. Once you've booked your chosen plumber, you deal with them directly to get the job done. Plumbers Contact makes the introduction and handles the deposit; the working relationship is between you and your plumber.
Do you handle emergency and after-hours jobs?
Yes. Plenty of plumbers on the platform offer 24/7 emergency call-outs for burst pipes, major leaks, blocked sewers and no hot water. Flag your job as urgent when you post it and we'll prioritise matching you with plumbers who can attend quickly.
How does the deposit and payment work?
Comparing quotes is free. When you choose a plumber you pay a small deposit through Plumbers Contact to book them, which goes towards the job. The plumber's own quote sets out the total price and how any remaining balance is paid.
What if I'm not sure which quote to choose?
Take your time. The quotes let you compare each plumber's approach, inclusions and price side by side, and you can ask each plumber questions before deciding. There's no pressure and no obligation to book anyone.